The contact centre partner for facilities maintenance & care sectors.

Leverage our talent & technology to support your service delivery, giving you greater scalability, flexibility and resilience.


Call Answering

Email Management

Messaging Apps & SMS

Business Process Outsourcing


Call answering

Our passionate and professional customer service team leverages the latest technology to deliver exceptional, human-centered support.

Customer service expert

Our highly trained and motivated operators are available 24 hours a day, 365 days per year.

Quality assurance

Dedicated account manager to ensure that you are completely happy with our service.

We'll adapt to your systems

We integrate and work on your own software systems, saving you time and money.

Performance reports

Comprehensive reporting, so you know exactly how well we are performing.

Recorded communications

All interactions recorded, both inbound and outbound, for your total assurance.

Transparent invoicing

Clear and transparent invoicing, which mean that you can manage your budget effectively.

Email management

Did you know more than 50% clients prefer email support? It's the go-to channel! Level up your experience - partner with email management experts.

Brand consistency

Emails can be sent from your domain and utilizing your branding.

Transparent invoicing

Clear and transparent invoicing, which means that you can manage your budget effectively.

Messaging Apps & SMS

The communication landscape is shifting, with messaging leading the charge. Billions of users around the world are exchanging a staggering 41 million messages every minute. Are you ready to connect?

Messaging management experts

Reach your customers where they are: Facebook Messenger, WhatsApp, and SMS. Turn conversations into opportunities with Apex's Messaging Management.

Business process outsourcing

Boost productivity, elevate customer experience, and achieve peak efficiency. Partner with Lemon today.

Inbound and outbound calls

Both inbound and outbound campaign management utilizing our advanced pool of call handling experts.

Lower operational costs

Utilise dedicated agents to maximize service delivery without the additional overheads.

Greater resilience

Easily flex our resources so that you can react quickly to any unforeseen demands or business interruptions.

Find your packageBronzeSilverGold
Dedicated Agents
Shared Agents<1000 mins1000 to 5000 mins>5000 mins
Call Handling
Email Management
Live Chat
Messaging Apps
Third PartyUp to 3Up to 5
Service LevelBiannuallyQuarterlyMonthly


Get in touch


Apex Ascend

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051 - 8779126

+92 - 309 - 457 7757

+44 - 330 - 043 1694


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